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Technology Services Centre (TSC)



The Technology Services Centre (TSC) combines the skills, knowledge and equipment to provide Academic and Administrative Computing, Information Services, Voice and Data Communications and Multimedia Services in the areas of learning and research.

Our goal is to assist the University in fulfilling its Academic mission, and to provide the support and guidance necessary to enhance the effectiveness of the institution in all its’ service offerings.  With a team of over 30 highly trained and skilled individuals, the TSC remains committed to supporting and strengthening our students’ academic careers by providing University-wide access to information and technology resources.

Help Desk

The Thunder Bay Help Desk
now has two locations:
1) On the 2nd Floor of the ATAC building
2) At the Research Helpdesk Main Floor
of Chancellor Paterson Library.  Stop by
and meet our friendly staff.

Orillia

The Orillia Help Desk
is located in the Library.

Multimedia

The Multimedia Staff provide
a wide range of services from
Teleconferencing and Video
Conferecing to Smart Classroom
Technology.

Desktop

The Desktop Support staff are
here to repair university owned
computer equipment.

ERP

ERP staff support the use of the
Datatel enterprise software at
Lakehed University.

Network

The networking staff maintain a
state of the art Network for data,
voice and video communications.

Server Admin

The Server Administration Group
is responsible for managing the
various server hardware and
software systems at Lakehead
University.

LUVRE

LUVRE offers faculty and students
unique experiences that are consistent
with successful instructional strategies:
hands-on learning, group projects and
discussions, simulations and
concept visualization.

HPC

The Lakehead University High
Performance Computing Centre
(LUHPCC)provides large scale
computing resourcesto facilitate
research, discovery andinnovation
in all academic fields of study.

SOPs

TSC has developed a set of Standard
Operating Procedures to guide the
University community on the use of
technology resources at Lakehead
University.